FAQ & Site Info

Terms of Service

Information subject to change, please see items for latest information (may not match search engine data).*
(Our New bulk products)
How does the Tiered quantity and pricing system work?
Tier Pack is a term that we use to differentiate between our different packaging sizes.
For non-bulk items.
30 days money back warranty:
1. If you are not satisfied with a product because it is faulty, you can send it back to us for a refund within a period of 30 days after you have received it. Please note that shipping fee is not refunded.
2. If the product works but you do not wish to retain it, you can also send it back within a 30 day period for a refund. In this case, we will charge a 15% restocking and handling fee. We also do not refund the shipping fee.
Notice: Refunds are only available within a period of 30 days after you receive the product.

3 Months exchange warranty:
If a product doesn't work, you can send it back to us for exchange provided it is within three months of the purchase date. As the buyer, you will pay the shipping fees for returning the original item back to us, and we will pay the shipping fees for re-sending the item to you.

How about the shipping cost for repairs?:
Within a period of 3 months of the purchase date, buyers can send back items for free repairs. Buyers pay the shipping fees for sending the item back to us, while we pay the shipping fees for re-sending the item back to the buyer.
If the item is more than 3 months old, buyers can still send them back for repair. However, the buyer is responsible for paying all the shipping fees when the item is initially returned to us and when it is dispatched to them. This means that the buyer must pay the shipping fee to us before the item is returned for repair.

Note: If the buyer has damaged the item(s) and some components need to be changed, we will charge for the original value of the components.

Other special product warranty :

For women’s clothing bags, shoes, toys, co splay costumes, watches, flashlights, phone and i pad accessories
Returns are accepted within 7 days from the date you received for an exchange or store credit only if received damaged, defective, or the wrong item(s).
The merchandise must be returned unworn with tags and sanitary liner (for swimwear) intact.

For custom made products
Custom made products may not be returned for a refund or exchange; unless received damaged, defective, or the wrong item(s).
If you keep returning back the item, we will charge you 50%restocking fee.

Most items covered by the Product Warranty can be returned for either a refund or for a replacement of the same item or another similar product as per our Return Policy.

For used items:
Returns with in 7 days of shipping received.


Accepted payments are posted with each item.

*U.S. Only*

Parker La'De return policies can be viewed on the product catalog and scroll to the bottom of the page to view each product return policy and always feel free to ask if you have any questions.
Please contact us.